Online Store Return/Refund Policy:

PLEASE CALL 814-941-7770 WITHIN 10 DAYS OF PURCHASE DATE and have your package information available to discuss the return policy with a representative and receive a returned goods authorization (RGA)

  • Sale Items are not returnable.
  • Customer pays shipping and restocking fees.
  • Opened sealed items not returnable
  • Partially used items not returnable
  • Serenity hearing protections are final sale.


Contact information:


Returns Department: (RGA #)

Ship to: Lemme Audiology, 613 Valley View Blvd, Altoona, PA 16602


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